Holiday Hours

The holiday season is a time for family and friends! Bank Midwest will close early at 1 p.m.  Christmas Eve, Tuesday, Dec. 24, and remain closed Christmas Day, Wednesday, Dec. 25. We'll resume regular hours Thursday, Dec. 26. View early cut-off time details for holiday closings.

Dismiss alert

Help Center: Insurance

We’re here for you

Oh no … sometimes the unexpected happens. Do you need to file a claim? We always recommend you file a claim if another party is involved; however, the decision is ultimately yours to make.

 During business hours

Whether you need information, want to understand the claim process, or need an advocate to help facilitate your claim with the carrier, we can help.

  • Retirement Planning Icon

    Personal Claims

    833.634.1304

  • Business Storefront Icon

    Business Claims

    833.641.1132

    Note: Worker’s Compensation claims require the “First Report of Injury” be filed with the carrier within 48 hours of the incident in most cases. Reach out to us or your carrier as soon as you become aware of an employee injury.

AFTER business hours

It’s always best to start the claim as soon as possible. If the incident happens after hours or on the weekend, you can contact the insurance company directly (look at your insurance card/policy or find some carrier info below) or start the claim on our mobile insurance app which also allows you to immediately upload relevant photos.

Take advantage of your insurance carrier’s online claims, payment & service centers.

Find quick links to some of our most popular insurance companies listed here for your convenience if you wish to contact your carrier directly or after hours.

Claims

Payments

Mobile App

NATIONWIDE INSURANCE Personal: 800.282.1446

Business: 866.322.3214

Claims Services

Service Center App Store

Google Play

AUTO-OWNERS 888.252.4626

Claims Services

Customer Center App Store

Google Play

EMC INSURANCE 888.362.2255

Report a Claim

Make a Payment Not available
GRINNELL MUTUAL 877.467.2252

Manage My Account

Manage My Account Not available
IMT 800.274.3531

Report a Claim

Make a Payment App Store

Google Play

NORTH STAR 800.622.5230

Report a Claim

Make a Payment Not available
PROGRESSIVE Report a Claim Make a Payment App Store

Google Play

STATE AUTO 800.766.1853

Report a Claim

Pay My Bill Not available
TRAVELERS INSURANCE 800.252.4633

Report a Claim 

Pay Your Bill App Store

Google Play

United Fire Group 800.343.9131

Report a Claim

Pay My Bill Not available
WESTBEND 877.922.5246

Report a Claim

Make a Payment App Store

Google Play

WESTERN NATIONAL 800.862.6070

Report a Claim

My Account App Store

Google Play