Help Center: Insurance
We’re here for you
Oh no … sometimes the unexpected happens. Do you need to file a claim? We always recommend you file a claim if another party is involved; however, the decision is ultimately yours to make.
Holiday Hours
The holiday season is a time for family and friends! Bank Midwest will close early at 1 p.m. Christmas Eve, Tuesday, Dec. 24, and remain closed Christmas Day, Wednesday, Dec. 25. We'll resume regular hours Thursday, Dec. 26. View early cut-off time details for holiday closings.
Help Center: Insurance
Oh no … sometimes the unexpected happens. Do you need to file a claim? We always recommend you file a claim if another party is involved; however, the decision is ultimately yours to make.
Whether you need information, want to understand the claim process, or need an advocate to help facilitate your claim with the carrier, we can help.
Personal Claims
833.634.1304
Business Claims
833.641.1132
Note: Worker’s Compensation claims require the “First Report of Injury” be filed with the carrier within 48 hours of the incident in most cases. Reach out to us or your carrier as soon as you become aware of an employee injury.
It’s always best to start the claim as soon as possible. If the incident happens after hours or on the weekend, you can contact the insurance company directly (look at your insurance card/policy or find some carrier info below) or start the claim on our mobile insurance app which also allows you to immediately upload relevant photos.
Take advantage of your insurance carrier’s online claims, payment & service centers.
Find quick links to some of our most popular insurance companies listed here for your convenience if you wish to contact your carrier directly or after hours.
Claims |
Payments |
Mobile App |
|
NATIONWIDE INSURANCE | Personal: 800.282.1446
Business: 866.322.3214 |
Service Center | App Store |
AUTO-OWNERS | 888.252.4626 | Customer Center | App Store |
EMC INSURANCE | 888.362.2255 | Make a Payment | Not available |
GRINNELL MUTUAL | 877.467.2252 | Manage My Account | Not available |
IMT | 800.274.3531 | Make a Payment | App Store |
NORTH STAR | 800.622.5230 | Make a Payment | Not available |
PROGRESSIVE | Report a Claim | Make a Payment | App Store |
STATE AUTO | 800.766.1853 | Pay My Bill | Not available |
TRAVELERS INSURANCE | 800.252.4633 | Pay Your Bill | App Store |
United Fire Group | 800.343.9131 | Pay My Bill | Not available |
WESTBEND | 877.922.5246 | Make a Payment | App Store |
WESTERN NATIONAL | 800.862.6070 | My Account | App Store |